Bringing together clinical expertise and strategic leadership to build thoughtful, people-centered solutions—driven by collaboration, innovation, and smart, tech-enabled care.
Policies and Procedures, accreditation readiness (URAC, CMS, TJC, NCQA), and operational oversight of onshore and offshore clinical teams supporting utilization management, care coordination, and quality review workflows.
ONC-certified EHR product strategy, design and integration, workflow optimization, interoperability solutions, clinical data architecture, and digital health platform implementation for scalable healthcare operations.
Custom e-learning content, competency roadmaps, audit-ready compliance modules, performance tracking dashboards, and workforce training programs designed for clinical teams and healthcare operations.
Website management, CRM automations, content strategy, and ad performance tracking, with healthcare-focused digital marketing solutions that support patient engagement and organizational growth.
With nearly two decades in healthcare, my work sits at the intersection of nursing leadership, health informatics, and utilization management—focused on building solutions that are not only compliant and scalable, but truly people-centered.
I’ve had the opportunity to support large-scale healthcare and Business Process Outsourcing (BPO) operational ramp initiatives, onboarding 500+ clinical and ancillary team members for national programs. I’ve also led clinical operations across facilities with a combined capacity of up to 1,280 beds, where my focus has always been on delivering quality care while maintaining strong regulatory and operational foundations.
A big part of what I do is translating complexity into clarity. Whether it’s directing ONC-certified EHR development, leading workforce training, or building operational programs, I enjoy turning complex clinical and regulatory requirements into practical, actionable strategies that teams can actually use and sustain.
Beyond clinical operations, I also bring experience in marketing strategy, CRM implementation and automation, and social media management—helping healthcare organizations and small businesses strengthen their brand, connect more meaningfully with their audience, and better understand their performance.
At the core of it all, I’m passionate about building systems, teams, and solutions that make healthcare work better—for the people delivering it and the people receiving it.
Resume and references available upon request.
Let’s design solutions that improve healthcare operations, compliance, and patient care — with the added edge of brand strategy and marketing expertise.
MEDICAL FACILITIES MANAGED
FEDERAL CONTRACT EXPERIENCEs
YEARS IN HEALTHCARE
ELECTRONIC HEALTH RECORDS
Over the years, I’ve built a strong and versatile skill set that blends clinical expertise, healthcare operations, and technology. My background has allowed me to master multiple EHR systems, work with a wide range of data and reporting tools, and develop a deep understanding of compliance, training, and process improvement and gain certifications in some areas. These experiences have shaped me into a well-rounded professional ready to bring value and adaptability to any role I take on.
